ok00 Terms & Conditions

1. Introduction

Welcome to ok00, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the ok00 website, mobile interface, games, sports betting markets, promotions, and all related services available at ok00.app. These terms constitute a legally binding agreement between you (the user) and ok00.

By registering an account, making a deposit, or placing a bet on ok00, you confirm that you have read, understood, and accepted these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using our services. ok00 reserves the right to update these terms at any time; continued use of the platform after any change constitutes your acceptance of the revised terms.

2. Eligibility and Age Verification

Access to ok00 is strictly restricted to individuals who meet the following eligibility criteria. It is the user's sole responsibility to ensure they are legally permitted to use online gambling services in their jurisdiction before registering.

• You must be at least 21 years of age (21+ only) to create an account or place any wager on ok00.
• You must not be accessing the platform from a jurisdiction where online gambling is prohibited by local law.
• You must provide accurate, truthful, and complete personal information during registration, including your real name, date of birth, and contact details.
• You must not be a current employee, contractor, or close associate of ok00 or any affiliated entity.

3. Account Registration and Security

Each user is permitted to hold only one (1) active account on ok00. Duplicate accounts, or accounts created to circumvent previous bans or promotional restrictions, will be closed immediately and any associated balances may be voided. ok00 is not liable for losses incurred from unauthorised access to your account.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials. ok00 strongly recommends the following best practices to keep your account secure:

• Use a strong, unique password that you do not share with any other website or service.
• Never share your username or password with any third party, including ok00 support staff — support will never ask for your password.
• Log out of your account after each session, especially when using shared or public devices.

4. Deposits, Withdrawals, and Payment Methods

ok00 supports a range of deposit and withdrawal methods tailored for players in Bangladesh. All transactions must be conducted using payment methods registered in your own name. Third-party funding is strictly prohibited and may result in account suspension.

Accepted Payment Methods

ok00 currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Minimum and maximum transaction limits apply and are displayed at the time of transaction. All amounts are processed in Bangladeshi Taka (৳ BDT).

Withdrawal Conditions

Withdrawals are subject to identity verification (KYC) before processing. ok00 reserves the right to request supporting documentation such as a national ID, passport, or mobile banking statement. Withdrawal requests are typically processed within 24–72 hours, subject to verification status. The following conditions apply to all withdrawal requests:

• Funds may only be withdrawn to a payment method previously used for a deposit on the same account.
• Any active bonus balance must satisfy applicable wagering requirements (রোলওভার) before a withdrawal can be approved.
• ok00 reserves the right to delay or decline a withdrawal if there is a reasonable suspicion of fraudulent activity or a breach of these terms.

5. Bonuses and Promotional Offers

ok00 offers a range of bonuses and promotions to eligible players, including welcome bonuses (স্বাগত বোনাস), reload bonuses, free spins (ফ্রি স্পিন), cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonus offers are subject to the following general conditions:

• Each promotional offer will specify its own wagering requirement (বাজি ধরার শর্ত). Players must meet this requirement before bonus funds or associated winnings can be withdrawn.
• Bonuses are non-transferable and may not be exchanged for cash unless the applicable rollover condition is fully satisfied.
• ok00 reserves the right to modify, suspend, or cancel any promotion at any time. If a promotion is cancelled, any bonus balance already awarded will be voided.
• Players found to be abusing bonus offers — including but not limited to using multiple accounts, placing offsetting bets, or exploiting a technical error — will have their bonuses revoked and their accounts reviewed.

ok00 may require identity verification before issuing any bonus or releasing bonus-linked winnings. Players in Bangladesh should ensure their bKash or Nagad mobile numbers match their registered account details to avoid delays in bonus processing.

6. Responsible Gaming

ok00 is committed to providing a safe, controlled gambling environment for all players. We strongly encourage all users to practice responsible gaming and to be aware of the risks associated with gambling. If you feel that gambling is negatively affecting your life or the lives of those around you, please make use of the following tools available on the platform:

• Deposit limits: Set daily, weekly, or monthly deposit caps on your account to help manage spending.
• Time-out period: Temporarily suspend access to your account for a cooling-off period of your choosing.
• Self-exclusion: Request a permanent or long-term exclusion from the ok00 platform by contacting our support team.

ok00 strictly enforces the 21+ age requirement. Gambling should always remain an enjoyable leisure activity. If you need support, please visit the Responsible Gaming page for further guidance and resources available to players in Bangladesh.

7. Prohibited Activities

The following activities are strictly prohibited on ok00. Engaging in any of the following may result in immediate account suspension, permanent ban, forfeiture of funds, and, where applicable, reporting to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in games or betting markets.
• Collusion with other players to manipulate the outcome of any game, sporting event, or poker hand.
• Using stolen, fraudulent, or unauthorised payment details to fund an ok00 account or to make withdrawals.
• Opening multiple accounts (multi-accounting) for the purpose of claiming duplicate bonuses or circumventing account restrictions.
• Attempting to exploit technical glitches, errors, or loopholes in the platform's software to generate unauthorised winnings.

8. Intellectual Property

All content available on ok00, including but not limited to website design, logos, graphics, text, software interfaces, game interfaces, promotional materials, and branding elements, are the exclusive intellectual property of ok00 or its licensed partners. Unauthorised reproduction, copying, distribution, or commercial use of any ok00 content is strictly prohibited and may result in legal action.

Game content provided by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of the respective provider. ok00 operates under licensing agreements with these providers; users acquire no ownership rights over such content by using the platform.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ok00 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including loss of data, loss of profits, or service interruptions. ok00's total liability to any user in respect of any claim shall not exceed the total amount deposited by that user in the twelve (12) months preceding the claim.

ok00 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. While we invest heavily in platform security and SSL encryption, no online service can guarantee absolute security. Users should take their own precautions when accessing the platform from shared devices or public networks.

10. Privacy and Data Protection

ok00 collects, stores, and processes personal data in accordance with our Privacy Policy. By accepting these Terms & Conditions, you also consent to the collection and use of your personal data as described therein. Your data is used to operate your account, verify your identity, process transactions, deliver personalised promotions, and comply with anti-money-laundering obligations.

ok00 does not sell or rent your personal data to third parties for marketing purposes. Data may be shared with regulated payment processors, KYC verification providers, and fraud prevention services strictly as required to operate the platform and comply with applicable obligations. For full details of how your data is handled, please review our Privacy Policy.

11. Amendments to These Terms

ok00 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time and without prior notice. Revised terms will be published on this page with an updated effective date. It is your responsibility to review these terms periodically to stay informed of any changes.

Your continued use of the ok00 platform following the publication of amended terms constitutes your binding acceptance of those changes. If you object to any revised terms, you must cease using the platform and may request account closure by contacting our support team.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the general principles of applicable commercial and consumer protection law. Any dispute arising out of or in connection with these terms or your use of the ok00 platform should first be raised with our customer support team at [email protected]. ok00 is committed to resolving disputes fairly and promptly. If a dispute cannot be resolved through our internal process, both parties agree to seek resolution through good-faith negotiation before pursuing any formal legal remedy.

13. Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, please do not hesitate to reach out to the ok00 support team. Our team is available 24/7 and is happy to assist players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email: [email protected]